Privacy Policy

At Glass Skin Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

Information We Collect

Personal Information: When you make a purchase or create an account, we may collect personal information, including your name, email address, phone number, shipping and billing address, and payment information.

Usage Data: We may collect data about how you interact with our website, including your IP address, browser type, pages viewed, and time spent on the site. This information helps us enhance the user experience and improve our services.

How We Use Your Information

Order Fulfillment: To process and fulfill your orders, including sending order confirmations, updates, and receipts.

Customer Service: To respond to your inquiries, provide support, and resolve any issues with our products or services.

Marketing Communications: If you opt in, we may send you promotional emails, special offers, or updates about new products. You can unsubscribe from these emails at any time.

Site Improvement: We analyze usage data to improve our website’s performance, enhance user experience, and identify trends. 

How We Protect Your Information

We use secure servers, encryption, and other industry-standard safeguards to protect your personal information. Only authorized employees have access to sensitive data, and we regularly review our security protocols to maintain data integrity. 

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us with operations like payment processing, shipping, and email marketing. These partners adhere to strict confidentiality and data protection requirements. 

Cookies

Our website uses cookies to enhance your browsing experience and enable certain functionalities. Cookies allow us to recognize you on future visits, personalize content, and understand site usage. You may choose to disable cookies in your browser settings, although this may impact your experience.

Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions about our privacy practices, please contact us.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy regularly.

Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at info@glassskinlab.ca or visit our Contact Us page.